Shipping
Where do you ship from?
We ship from one of many warehouses in the EU closest to the selected delivery address.
What countries do you ship to?
How can I track my order?
You will receive a tracking number via e-mail as soon as we have completed your order. You can track your order using the link provided in the e-mail.
What is your return policy?
Products sold by Peptorum are non-returnable due to the sterility of the product.
How long does delivery take?
Flat-Rate Shipments:
Europe: 2-10 working days
International: 7-25 working days
Express Shipments:
Europe: 1-5 working days
International: 2-7 working days
Can the product be damaged/degradated during shipping?
Damage of the product itself is very unlike to happen, as we put maximal effort into safe packaging. Powder also cannot degradate as it is never exposed to sun or extreme heat while delivering.
Orders
Can I modify/cancel my order?
Please note that once your order is shipped, we cannot change or modify your order in any way. Before the shipment is done, you can simply contact us and we will do our best to accomodate you.
I accidentally provided ther wrong shipping address. Can I change it?
Yes, but only before the shipping of the product. If any accident occurs, Please, let us know as early as possible.
Products
Do you use fillers in your products
We use only sterile, lypolhized powders that are filtered for research purposes.
How do I prepare powders for injection
We have found a quick, easy tutorial on how to reconstitude peptide. Please, be very cautious.
https://www.youtube.com/watch?v=JFXo5e1WplE
How can I be sure the products are high quality?
We test each batch of Peptorum products for purity at a third-party laboratory, you can view the results as a photo on each of our products.
What is the diffenrence between lypolhized and raw powder and why do we recommend lypolhized?
Key Differences:
- Stability:Raw Powder: May be less stable and more prone to degradation due to exposure to air, moisture, or temperature fluctuations.Lyophilized: Generally more stable as the lyophilization process removes water, reducing the risk of degradation.
- Storage:Raw Powder: Requires careful storage conditions, such as low temperature and protection from moisture and light, to maintain stability.Lyophilized: Often more stable during storage, with less stringent temperature and environmental requirements.
- Ease of Handling:Raw Powder: May be more challenging to handle due to its fine nature, requiring careful measurement and handling to avoid losses.Lyophilized: Generally easier to handle and measure, as it often forms a more manageable, solid cake.
- Applications:Raw Powder: Commonly used in research and development, especially when specific synthesis methods are employed.Lyophilized: Widely used in pharmaceuticals, where stability and ease of storage and transport are crucial.
In summary, the choice between raw powder peptides and lyophilized peptides depends on the specific requirements of the application. Researchers and manufacturers weigh factors such as stability, convenience, and handling ease when deciding which form of peptides to use in their work.
Payments
Which payment methods do you accept?
We accept the following payment methods:
Direct Bank Transfer (EUR/CZK/USD)
PayPal payments
Which Currencys do you accept?
EUR/USD/CZK